FAQ

See What Clients Have Been Asking Hall’s Septic Service!

WHAT IS A SEPTIC TANK?

A septic tank is the key component of the septic system. It is a large container that collects sewage and decomposes it through bacterial activity before draining out.

The three main functions of a septic tank:
1. Removal of solids
2. Bacterial action
3. Sludge and scum storage

There are 3 main types of septic tanks for on-site water treatment:
1. Common concrete tanks
2. Fiberglass tanks
3. Plastic or Polyethylene tanks

WHERE IS MY SEPTIC TANK LOCATED?

It is usually buried near your house and connected by a pipe to your indoor plumbing system. The newer septic tanks have access lids visible at the ground level or just above. Older tanks can be found by observing which section of the yard is greener and grows faster than the rest or which sections have less growth. If you cannot see any visible signs of your tank, get in touch with your local health department for help locating it.

ARE ALL SEPTIC TANKS THE SAME SIZE?

No. Septic tanks come in various sizes, all for different purposes. The size of your tank is strictly determined by the number of people living in the home, the number of bedrooms, the home’s square footage, and if there are any efficient water-saving fixtures present in the home.

WHY DOES THE SEPTIC SYSTEM NEED TO BE PUMPED OUT PERIODICALLY?

Sludge will gather at the bottom as the septic tank is being used. Septic tanks that are correctly designed have enough space for 2-3 years of sludge accumulation. When the sludge levels exceed how much your tank can handle, more solids escape into the filter. If sludge accumulates too long, it can leak sewage directly into the absorption area, and your drain fields will need to be replaced. To prevent this kind of damage, please pump out your tank at least every 2 years minimum.

HOW OFTEN DO YOU RECOMMEND HAVING YOUR SEPTIC TANK PUMPED?

It depends on the size of the family in the home. As a rule of thumb, a family of 4 should have their tank pumped out every 2 years. If there is a 2-member household, pump your tank every 3 years. Those homes with a large number of people living in them should pump out their systems every year.

IF I HAD MY SYSTEM PUMPED A WEEK AGO, WHY IS IT FULL AGAIN?

After being pumped, your septic tank will resume normal water level. Typically there will be water in the tank and the water level must be below or at your outlet line. There is a problem with the system if the water is above the outlet line, if this is happening with your tank, please call Hall’s Septic Service immediately.

WHAT ITEMS SHOULD NOT BE FLUSHED DOWN THE TOILET?

• Grease
• Cigarette filters
• Baby wipes
• Bleach
• Diapers
• Feminine hygiene products
• Paper towels
• Any product that has trouble breaking down

HOW DO I PROPERLY CARE FOR MY SEPTIC SYSTEM?

• Don’t dump excess water into your system
• Save any non-liquid wastes for the trash can
• Do not wash solids down the drain
• Keep a separate container for waste grease and throw it in the garbage

HOW TO KNOW IF YOUR SEPTIC SYSTEM NEEDS TO BE PUMPED OR CLEANED?

• If your sinks or toilets are draining slowly
• If your plumbing is backed up
• If you hear gurgling sounds coming from your plumbing
• If you see wet or mushy soil in the yard
• If there are sewage odors in your house or yard
• If there is standing water in your sinks that are greyish in color
• If there are bacteria in well water
• If the grass is growing faster and greener in a spot in the yard

WHAT CHEMICALS CAN I USE THAT WOULD BE SAFE FOR MY SEPTIC SYSTEM?

Chemicals do not protect or enhance your septic system.

SHOULD THE TOP OF MY SEPTIC TANK BE ACCESSIBLE?

Inlet and outlet ports are necessary to inspect and maintain your septic tank. Childproof access and riser lids can be installed for easy access.

CAN FLUSHING UNUSED PILLS DOWN THE TOILET HARM MY SEPTIC SYSTEM?

Yes, when antibiotics, for example, enter your tank, it can cause drinking water contamination and cause an imbalance in the ecosystem and kill the necessary bacteria that break down human waste. This could cause solid waste and sludge to build up in your tank faster than normal.

WE HAVE A STRONG ODOR OUTSIDE OUR HOUSE. COULD THIS BE COMING FROM OUR SEPTIC SYSTEM?

It could be your septic tank, or it could be something else. Go upwind of your house to locate if the odor is coming from your property. Check for any potential gas leaks if the odor is on your property. If it is not a gas leak, your septic system is most likely the source. Call Hall’s Septic Service for a pump-out.

MY DOWNSPOUTS DRAIN DIRECTLY ONTO MY LAWN. CAN THIS HURT MY SEPTIC SYSTEM?

Yes. Please channel all water away from your septic system as excess water can flood the secondary treatment system.

WHAT ARE THE ADVANTAGES OF NEW SEPTIC SYSTEMS OVER THE OLDER SEPTIC SYSTEMS?

Peace of mind is the top advantage of a new septic system. Another advantage is new PVC lines and other modern plumbing techniques.

HOW LONG SHOULD MY SYSTEM LAST BEFORE I NEED A NEW ONE?

It depends on a number of factors. The average lifespan is up to 35 years if the system is installed correctly and has had regular maintenance. With steel septic tanks, on average they last 15-20 years and tend to rust. Concrete tanks can last up to 50 years with the proper care and maintenance.

HOW MUCH DOES A NEW SEPTIC SYSTEM COST?

It depends on its size and how much water you will use. It can range from $8,000 to $10,000 for a 1,250-gallon tank and up to $15,000 for a 1,500-gallon tank.

WILL MY GARBAGE DISPOSAL HURT MY SYSTEM?

Garbage disposals should be used in moderation because they put too many solids in your system. Typically garbage disposals are meant for city sewers.

MY YARD HAS A WET SPOT IN IT AND HAS A BAD ODOR. WHAT IS THE PROBLEM?

Most likely, there is an issue with your drain field. If too much sewage has been treated in your septic tank gets into your field, it can produce a waterproof film and won't let water into the ground. The water will eventually come up into the yard.

I AM GETTING READY TO BUILD. HOW DO I GET A PERMIT FOR THE SEPTIC SYSTEM?

Please get in touch with your local Environmental Health Department for more information regarding septic systems.

IS ANY ONE TYPE OF SYSTEM BETTER THAN THE OTHER?

Hall’s Septic Service will be able to provide you with different options regarding different systems. The permit you receive from the Environmental Health Department will identify which system should be installed, though you may be able to use a different septic system per your individual property needs.

HOW TO CARE FOR YOUR NEW SEPTIC SYSTEM

(Septic 101)

A septic system is as simple as 1,2,3.

#1. The pipe that goes from the residence to the septic tank.

#2. The septic tank.

#3. The drain fields or drywells that receive the liquid leaving the tank.

A septic tank is not a trash can. ONLY liquids, solids and toilet paper should be flushed into the system.

NOT: sanitary napkins, tampons, condoms, Q-tips, cigarette

butts, baby wipes, etc.


Do not pour GREASE down the kitchen sink. It will solidify in the septic tank.


Use liquid laundry detergent only, NOT POWDER. Powder laundry and dishwasher detergent will not break up and will cake up in the septic tank and the drain fields, causing unnecessary blockage.


Do not plant trees over a septic system or septic reserve area. The bigger the tree, the bigger the roots.


Do not use septic additives. They break the solids down and kill drain fields and drywells quicker.


A septic system should be cleaned every 2 years. It should be cleaned yearly if 5 or more people use the system routinely. It’s just like changing oil in a vehicle every

3000 miles.


If you have a question, please do not hesitate to call. But remember this, other than toilet paper, if you don’t eat or drink it, or wash with it, it doesn’t go in the septic tank.


I hope this information will be helpful to you. Enjoy your new home with a trouble free septic system.


Hall’s Septic Service

“We’re #1 in the #2 Business”

Need more information about our septic services? call us on (410) 838-0046 to speak with one of our experts.

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