What to Do During a Septic Emergency: Key Steps to Take Before Help Arrives

May 21, 2025

A septic emergency can strike at any moment, turning a normal day into a stressful situation. Whether it’s a foul odor wafting through your home, slow drains, or sewage backup in your yard, knowing how to respond quickly can minimize damage and keep your property safe.


At Hall’s Septic Services, we’ve been helping homeowners and businesses in Havre de Grace, Maryland, and beyond handle septic challenges for over 50 years. Here’s a step-by-step guide on what to do during a septic emergency before our expert team arrives to save the day.

What to Do During a Septic Emergency: Key Steps to Take Before Help Arrives



Step 1: Recognize the Signs of a Septic Emergency

The first key to managing a septic crisis is identifying it early. Common warning signs include:


Unpleasant Odors:

A strong sewage smell in your home, near your septic tank, or near your drain field.


Slow Drains:

Water taking too long to go down sinks, toilets, or showers.


Backups:

Sewage surfacing in your yard or backing up into your home.


Gurgling Sounds:

Unusual noises from your plumbing system.


If you notice any of these red flags, don’t wait—act fast. Early intervention can prevent costly repairs and health hazards.


Step 2: Stop Using Water Immediately

Once you suspect a septic issue, halt all water usage in your home or business. This means no flushing toilets, running faucets, or using appliances like dishwashers and washing machines. Excess water can overwhelm an already strained septic system, worsening backups or flooding your drain field. By reducing water flow, you give your system a chance to stabilize until help arrives.


Locate Your Tank:

If you know where your septic tank is (often marked by access lids), look for visible signs of overflow or damage.


Inspect the Area:

Check your yard for pooling water or soggy spots near the drain field, which could indicate a clog or failure.


Avoid digging or tampering with the system yourself
—leave that to the pros. At Hall’s Septic Services, our trained technicians use advanced tools to diagnose problems accurately without causing further harm.


Step 3: Keep Everyone Safe

Sewage backups pose health risks due to bacteria and contaminants. Take these precautions:


Restrict Access:

Keep kids, pets, and visitors away from affected areas, especially if sewage is visible.


Ventilate:

If the odor is indoors, open windows and doors to improve air quality.


Wash Up:

If you come into contact with wastewater, wash your hands and any exposed skin thoroughly with soap and water.


Safety comes first, and our team at Hall’s Septic Services is equipped to handle hazardous situations with care and precision.


Step 4: Call Hall’s Septic Services for Emergency Help

Time is critical in a septic emergency. Contact Hall’s Septic Services at (410) 838-0046 for prompt, reliable assistance. With decades of experience serving Baltimore, Harford, and Cecil Counties, we offer:


24/7 Emergency Response:

We’re here when you need us most.


Expert Technicians:

Our licensed and insured team uses modern equipment for fast, effective solutions.


Comprehensive Services:

From pumping and cleaning to repairs, we’ve got you covered.

When you call, provide details like the symptoms you’re seeing and the location of your septic tank. This helps us arrive prepared to tackle the problem head-on.


Step 5: Avoid DIY Repairs

It might be tempting to grab a plunger or pour chemicals down the drain, but resist the urge! Harsh chemicals can damage your septic system and amateur fixes might worsen the issue. Trust Hall’s Septic Services to handle the job right the first time. Our family-owned business prides itself on honest, fair service—earning us a reputation as a trusted partner in the community.


Why Prevention Matters

Once the emergency is resolved, ensure regular maintenance to avoid future crises. Hall’s recommends pumping your septic tank every 2 years for a family of four to prevent sludge buildup and prolong the life of your septic system. Our thorough services can catch potential problems early, saving you time and money down the road.


Hall’s Septic Services: Your Trusted Partner

At Hall’s Septic Services, we’re more than just a service provider—we’re your neighbors, committed to keeping your septic system running smoothly. Whether it’s an emergency pump-out or routine maintenance, our friendly team is just a phone call away. Don’t let a septic issue disrupt your life—call us at (410) 838-0046 today and let us handle the dirty work.


May 8, 2025
At Hall's Septic Services and Mylin's Pool Water, we understand that installing a swimming pool is a significant investment that enhances your home’s value and provides endless enjoyment. Before you dive into your pool project, it’s critical to consider how your pool’s placement interacts with your septic system. Improper planning can lead to costly repairs, environmental issues, and even legal complications. Drawing from our decades of expertise in septic services and pool water delivery, as well as insights from industry resources, we’re here to guide you through this process.
Winter Septic Tank Pumping
February 13, 2025
Winter is upon us, and contrary to what many people believe, it can be the best time to schedule service for your septic system–especially in regions like Baltimore, Harford, and Cecil Counties where the temperatures commonly dip below freezing. Hall’s Septic Services explains five big reasons why we recommend taking advantage of scheduling septic services during the winter months: Your Home Life is Slower: Most people welcome fewer guests into their homes during the winter months (aside from the holidays, of course). Getting your septic system serviced during these lulls in foot traffic can help you prepare for an influx of guests when the days get warmer. Hall’s Septic Services offers efficient septic cleaning that clears any blockages and spots any potential issues before they become emergencies, ensuring smooth operation regardless of fluctuating temperatures. YOU are Home: Sure, there may be fewer people in and out of your home, but you’re probably there a lot more often during the winter. Use that time to check off your to-do list before spring sports and summer outings overtake your schedule. We Have More Availability: Once Spring arrives, our schedule is packed! While Hall’s comprehensive 24-hour septic service is designed to provide prompt assistance, our normal schedule can be several weeks out during the warmer months of the year. Scheduling during the Winter can help you beat the warm weather rush of customers. Frozen Ground Means Better Access: Frozen ground can allow us to get the trucks closer to hard-to-access tanks. Some locations require our technicians to drive over, or drag many hoses across, grass and unstable ground. These are referred to as “must be dry” jobs. When the ground is frozen and hard, there is much less risk of damage to yards or property when accessing these septic systems. 24/7/365: Unforeseen septic emergencies can happen any time. That’s why Hall’s Septic Services has a technician on call every hour and every day of the year. Our on-call services ensure any disruptions to your septic system are minimal and swiftly addressed. Contact Our Team Today to Ask Why Winter is a Great Time to Schedule Septic Services Hall’s Septic Service, utilizing state-of-the-art equipment and a customer-centric approach, stands ready to assist, providing reliable and professional support for your septic needs in Maryland this Winter season.
October 5, 2024
Top Signs It’s Time for Professional Septic System Maintenance
October 5, 2024
Top 10 Benefits of Using Portable Restrooms for Events in Baltimore, MD
Septic System Maintenance
May 15, 2024
Learn the importance of regular septic system cleaning with Hall's Septic Service. Discover how routine maintenance prevents costly repairs, enhances system efficiency, and prolongs the lifespan of your septic system. Our expert team in Havre de Grace, MD, provides professional cleaning services to ensure your system runs smoothly and protects your property. Visit our site for comprehensive insights and schedule your septic cleaning today.
April 15, 2024
Solve unpleasant sewer gas odors after septic system replacement or maintenance with Hall's Septic Service. Learn common causes like venting issues or drain trap gas bubbles and find effective solutions to eliminate these odors. Our experts in Havre de Grace, MD, provide thorough vent system inspections, repairs, and manhole cover replacements to ensure your home stays odor-free. Visit our site for professional tips and services to maintain a fresh, healthy environment.
Emergency Septic System Service
March 24, 2024
Understand emergency septic services with Hall's Septic Service. This guide covers what constitutes a septic emergency, such as backed-up drains, foul odors, and pooling water, and provides steps to respond effectively. Learn how to stay calm, minimize water usage, and contact our experts available 24/7 for immediate assistance. Trust Hall's for professional emergency response and prevent future issues with regular maintenance.
February 21, 2024
Discover the inner workings of a septic system in our latest blog post at Hall's Septic Services. From the inlet pipe to baffles, outlet pipes, and drain fields, delve into the essential components that ensure efficient wastewater treatment. Understanding your system's structure can lead to better maintenance and a healthier environment. Read more for expert insights into the heart of your septic system.
Septic System Maintenance in Baltimore, MD
January 29, 2024
Discover the key steps to ensure the health and longevity of your septic system. From regular pumping schedules to water conservation tips, learn how to preserve your property with expert insights. Partner with Hall's Septic Service for professional maintenance and avoid costly surprises down the line. Your guide to a trouble-free septic system starts here!
More Posts